Common Issues
Q: My comments disappeared after refreshing the page
A: You likely used "Save" instead of "Save & Publish". Use "Save & Publish" to commit changes to GitLab.
Q: Modified JIRA queries don't show new data
A: You need to run a new pipeline after modifying queries. Go to Admin Modal â Run Pipeline.
Q: Can't access Admin Modal
A: Press Ctrl+A and enter the correct admin password. Contact your project administrator if you need access credentials.
Q: Pipeline fails to start
A: Check your network connection and ensure you have proper GitLab access permissions. The fallback simulation will run if GitLab API is unavailable.
Q: Charts or data not displaying
A: Try refreshing the page. If the issue persists, check browser console for errors or run a new pipeline to regenerate data.
Need Help? Contact the PSO team or your project administrator for additional support and troubleshooting assistance.